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How nanogames Handles Your Personal Data

At nanogames, we are transparent about every piece of data we collect from your account — from the moment you register to each session you spend in our…

Data collected with your consentRetention periods clearly statedEncrypted account storageYour right to access or deleteIndia-specific data handling
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nanogames How nanogames Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how we store your data, want to request a copy of your records, or need to raise a data-related concern…

Live Chat Start a chat directly from your account dashboard.
Email Support Write to our dedicated privacy address and describe your request clearly — access, correction…
Help Centre Our self-serve Help Centre has a dedicated Privacy section where you can submit a…
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security at nanogames starts at the infrastructure level — every account detail, payment identifier and session record is held behind encryption both in transit and at rest.

Data Collection

We collect only what your account genuinely requires — registration details, UPI or Paytm identifiers for payment processing, and session data for security. We do not gather data beyond what is necessary to operate your account and verify transactions.

Cookie Usage

Cookies on nanogames.vip fall into three types: strictly necessary (login session), analytical (page performance) and preference (language and region). You can manage analytical and preference cookies via the banner shown on your first visit or through your browser settings at any time.

Account Security

Passwords are hashed and never stored in plain text. Two-factor authentication is available for your account and we strongly encourage you to enable it. Any suspicious login attempt from an unrecognised device triggers an automatic alert to your registered contact.

Retention Periods

Transaction records tied to UPI, Paytm and PhonePe payments are retained for seven years to satisfy financial-record obligations under applicable Indian regulations. Account profile data is deleted within 90 days of a verified account-closure request where no legal hold applies.

Third-Party Sharing

We share your data with payment processors only to the extent needed to complete a deposit or withdrawal. No data is passed to advertisers, data brokers, or any entity that would use it for a purpose unrelated to your account on nanogames.vip.

Requesting Changes

You can request access to, correction of, or deletion of your personal data at any time by contacting us via live chat or email. We verify your identity before acting on any request to ensure no unauthorised party can alter your account data.

Your Privacy Questions Answered

Below are the questions we receive most often from our India-based accounts regarding data collection, storage and individual rights. If something is not covered here, our support team can address it directly through live chat or email.

We collect your name, email address, mobile number, date of birth and the payment identifiers — such as your UPI handle or Paytm number — that you use to fund and withdraw from your account. We do not collect data beyond what your account operation requires.

Payment identifiers are stored in encrypted form and shared only with the relevant payment processor — UPI network, Paytm or PhonePe — solely to complete your transaction. We retain transaction references for the period required under applicable Indian financial regulations and delete them once that period ends.

Yes. Send a data-access request via live chat or our privacy email. After we verify your identity, we compile your data into a readable format and deliver it to your registered email address within 14 calendar days of receiving your verified request.

Submit a deletion request through live chat or email. We will verify your identity, close your account if it is still active, and delete your profile data within 90 days. Some transaction records may be retained longer where Indian financial regulations require it.

We use strictly necessary cookies to keep your session active, analytical cookies to understand page performance, and preference cookies to remember your region and language. You can turn off non-essential cookies via the cookie banner or your browser settings at any time.

Contact our privacy support team via live chat for the fastest response, or write to our dedicated privacy email address. We log every report, issue a ticket number and aim to provide a resolution update within 14 calendar days of verifying your identity.

We share data with payment processors — UPI networks, Paytm, PhonePe — only to process your transactions. No data is passed to advertisers or data brokers. Any third party we work with is contractually bound to handle your data only for the purpose we specify.

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