Reference

Terms and Conditions That Govern Your nanogames Account

Before you open an account or use any part of the nanogames platform — including the lobby, wallet, or any game room — these terms set out exactly…

Account eligibility depends on local lawWallet rules apply to UPI, Paytm, PhonePe depositsDispute resolution process is defined hereTerms may be updated with prior noticeGoverned by applicable jurisdiction

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What These Terms Cover and Where They Apply

nanogames Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with the nanogames platform — from account creation and wallet top-ups via UPI, Paytm, or PhonePe, through to placing wagers on Live Baccarat, Crash X, or any other title in the lobby. We operate subject to the laws

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of the licensing jurisdiction, and your ability to access the platform depends on whether doing so is lawful where you reside in India. Nothing in these terms overrides local legislation. If a specific clause is found unenforceable in your region, the remainder of the agreement stays
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in full effect. We may amend these terms and will provide reasonable notice before changes take effect; continuing to use the platform after that notice period constitutes your acceptance of the updated terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in this agreement is unclear, or you believe an account action was taken in error under these terms, our support team can clarify…

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

We handle account data, security protocols, and your right to request changes through clearly defined internal processes.

Data Retention

We retain account and transaction records for the period required by our licensing jurisdiction. You may request a summary of data held on your account by contacting support in writing at any time.

Cookie Policy

Cookies are used strictly for session management, fraud prevention, and platform performance. No behavioural profiling data is sold to third parties. You can adjust cookie preferences in your browser without losing account access.

Account Security

Your account is protected by password hashing and two-factor authentication where enabled. You are responsible for keeping your login credentials confidential; report suspected unauthorised access to us immediately.

Wallet and Transaction Records

Every UPI, Paytm, and PhonePe transaction is logged with a timestamp and reference number. You can view your full transaction history inside your account dashboard at any point.

Account Closure Requests

You may request account closure at any time by contacting support. We will process the request within five business days and confirm the closure along with any outstanding wallet balance instructions.

Dispute Escalation

If a first-line support response does not resolve your concern, you may escalate to our compliance team by referencing your original ticket number. We aim to issue a final response on escalated disputes within seven business days.

Frequently Asked Questions About These Terms

The questions below reflect what India account holders ask most often about this agreement. Each answer links directly to the relevant clause so you know exactly where the rule sits within the full terms document.

Yes, provided access is lawful under the laws applicable in your specific state or territory in India. Where local law does not permit access to online gaming platforms, these terms do not grant you any right of access.

No. We are required to provide advance notice before any amendment takes effect. Notice is delivered via email to your registered address and via an in-platform notification. Continuing to use the platform after the notice period means you accept the updated terms.

Any verified balance remaining in your account wallet at the time of closure will be returned to you via your last verified withdrawal method — UPI, Paytm, or PhonePe — subject to identity verification requirements outlined in clause 7.

Submit a written data request through our email support channel. We aim to provide a summary of your account and transaction data within 10 business days, in line with the data retention obligations described in these terms.

You have the right to raise a formal dispute through our support team. If the first-line response does not satisfy your concern, you may escalate to our compliance team. We commit to a final written response on escalated disputes within seven business days.

These terms cover all products accessible through your account, including Live Baccarat, Fish Prawn Crab, Football Strike, Crash X, and Bingo. Game-specific rules published within each game room supplement but do not replace these overarching terms.

This agreement is governed by the law of the jurisdiction in which nanogames holds its operating licence. Any dispute that cannot be resolved through our internal process may be referred to the competent authority in that jurisdiction, as specified in the full terms document.

Terms and Conditions That Govern Your nanogames Account

How to Reach Us About These Terms

Data, Security and Your Rights Under These Terms

Data Retention

Cookie Policy

Account Security

Wallet and Transaction Records

Account Closure Requests

Dispute Escalation

Frequently Asked Questions About These Terms

01 Do these terms apply to me if I am accessing nanogames from India?

02 Can nanogames change these terms without telling me?

03 What happens to my UPI or Paytm wallet balance if my account is closed?

04 How do I request a copy of the data nanogames holds on me?

05 What rights do I have if I believe a term has been applied to my account incorrectly?

06 Are any game types or wager types excluded from these terms?

07 What law governs this agreement and where would a dispute be heard?

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